Feb 102020
 

“Goals: Our primary intention is to grow the community of GNU/Linux users; both in their numbers and in the level of their expertise. Also we intend to do it while having a good time.” (from the nmglug.org Home page)

On the theme of really growing a community, it is time to review how to be most helpful. How to be welcoming and able to get to the level of a beginner who wants to try Linux. It may be difficult to think like the basic user or curious hobbyist who are not used to thinking of themselves as system administrators. The 2020 termination of Microsoft support for one of their popular systems gives an opportunity to spread the message of freedom of Gnu/Linux. Has anybody asked for release from the tedium of un-free software? It takes time and a little patience to tutor new users on the shift to any of the Linux flavors. And that is one of the assets of Gnu/Linux, the many options and levels of freedom and ‘curation.’ The variety of Flavors.

A recent encounter I had was to install Ubuntu 18.04 on a used laptop a user purchased specifically for a Gnu/Linux install. I had the ISO and installed it on some good, if used hardware: Intel i7 processor, 8 GB ram and 128 GB ssd. This user needed more speed and had shopped for good hardware, even asking for advice a few times before the purchase. The smaller ssd was no problem as the user has a large external drive for files. Gnome3 turned out to be a stumbling block that I was unable to smooth out for her. Mate desktop was different, but still not right for either of us. She requested Linux Mint 19.3, Cinnamon. After I obtained the ISO we proceeded to do a fresh install. Cinnamon and the curation by the Mint community were what she wanted. Feedback was all good.

I am also working with a another indiviual, referred by a neighbor already using Xubuntu 18.04, the going is slower, but not without progress. Here there will be less depth of learning, but due to the ubiquity of computing and a real need to be connected there is the desire to stay on the Internet. So I will work to see how the user works in the old system and adapt my tutoring and selection of an ISO that is most likely to present a shallow learning curve. I believe it can be done.

Four weeks ago NMGLUG helped clear up a file system error that prevented booting. We used edits to grub, a nice trick and the simplest way through the problem, telling grub to force fsck before mounting the system. there were two commands to enter in the “Linux” line in grub, and the caveat to rerun it till it reported no errors. This was accomplished with the assist of a Linux-savvy user with experience and understanding of the boot process. It is fun to work with people with a skill base that is ready to pick up a new idea.

Speaking of rescue, a quicker conversion happened over a recent weekend: a dropped laptop resulted in hard drive damage and inconsistencies. The remedy was to switch out the drive and install a spare from my closet. I installed the Linux Mint 19.3 here as the user was familiar with an Ubuntu loaner from a previous time I suggested help. It will take some time before I hear back on this, but the user is alert and has specific, mostly web related, habits and needs, so the shift should not be too great a problem. I remind each user that the computer will do the same things, but the buttons may have different colors and names. I try to pick distributions with static, visible menus which are less of an obstacle for users accustomed to selecting files or applications from such menus.

Thinking about a recent install, an old Compaq laptop – 32bit Xubuntu 18.04 worked. My Debian 8 Live did not work and I have tossed that DVD. Time to focus on newer equipment for installs, I think. In order to learn about Linux there is no need to hamper the user with a slow system that may not have the capacity for the demands of today’s Internet. A system that is compromised by a slow processor and limited by 1GB of ram is okay for me to practice with, but if it won’t accept imbedded video on the Internet it is too old and an impediment, not an asset, to advertise the merits of Gnu/Linux. I have an older Asus EEE, which is portable, but without web video capability it is not really good enough to pass on to others. There is better hardware in many a closet, or available for purchase.